“Most people do not listen with the intent to understand; they listen with the intent to reply.” — Stephen R. Covey
What can you do to shift your “listening intent” to focus on understanding rather than replying?
Success Boosters Newsletter 
“Most people do not listen with the intent to understand; they listen with the intent to reply.” — Stephen R. Covey
What can you do to shift your “listening intent” to focus on understanding rather than replying?