Whether you read every single word of every e-mail you receive or not, a recent study showed that most people read only about 50% of an e-mail message. So, when … Continue reading Email Tip: Assume your readers skim.
Thelma responds to just about every email, saying merely “thank you.” Though often meant as a courtesy, several of my clients say that one of the more frustrating e-mails they … Continue reading Do you Know this Toxic Emailer: Thankful Thelma
Dilly sends an email, then calls you a few minutes later to see if you received it. Some people can’t resist calling you 10 minutes after they sent you an … Continue reading Do You Know this Toxic Emailer: Double Checking Dilly?
If you have something that requires attention, call first to notify the recipient that he or she should view his or her email, not the other way around. We’ve all … Continue reading Email Tip: Call First
Great editorial in the Patriot News by Steven Birmingham, Maybe ALL CAPS isn’t bad ALLLLL the time? Here’s the link.
Toxic email habits have diffused the importance of daily planning, a key component of time management. People allow the delivery of new messages to continually interrupt and impose on their … Continue reading Arriving Emails Threaten Daily Planning
Urgent Ursula sends emails when she needs something ASAP. She expects that her subordinates have their email open and are anxiously awaiting her electronic gifts. She doesn’t consider that her … Continue reading Do you Know this Toxic Emailer: Urgent Ursula
Make it easy for people to respond quickly. By including your contact information in every sent e-mail, you make it easy for the recipient to respond to you, whether by … Continue reading Autosignatures – Smart move!
Do you know this e-mailer? (names have been changed to protect the guilty) Keyboard Kim’s fingers are locked to her keyboard. That’s all she does-tap away on those keys. No … Continue reading Do you know this toxic e-mailer? Keyboard Kim
Have you ever received an Email Message like this? Hi everyone! I’d like to try what I’ll call a “virtual meeting”- I’d like to throw out a question and get … Continue reading Meet by E-Mail? Let’s blog instead!
Before you started noodling through all the messages that are in your inbox, try a new perspective. Think of an emergency room intake nurse. The nurse “triages” patients based on their … Continue reading Trouble Managing Your E-Mail? Behave Like an E-mergency Room Nurse
