March 20, 2014

Quote: Any good apology has…

Any good apology has three parts. 1. I'm sorry, 2. It's my fault, 3. What can I do to make it right? We forget #3.

Do you agree with this?

Any good apology has three parts:

1) I’m sorry.

2) It’s my fault.

3) What can I do to make it right?

Most people forget the third part.

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