Ask Marsha: My biggest challenge after being “converted” to your system is getting others trained on how I want to receive emails. How do I get them to work within my new parameters without offending them?

First, KUDOS!  It is extremely important that you do have a high priority of not offending others.  I think we have all been around reformed smokers or people who’ve lost a lot of weight, and how uncomfortable some of those discussions are for those who still smoke or still have pounds to lose.  That being said, here are a few tips that might help:

–     First, DON’T do it by email!  If you do, you run the risk of misinterpretation.

–     Bring it up in conversations, casually, and lunch, etc…  When people know what your challenges or pet peeves are, sometimes they will work to honor them.

–     At a team meeting, discuss your ideas on how to improve everyone’s productivity. Sell them on how it can help them!

–     Add a tip of the week to your e-mail signature line.

–     Print out and share Egan’s 10 E-mandments of a productive e-mail culture.  Visit http://marshaegan.com/emandments.html

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