E-mail tip: be very clear about what action you want the reader to take

In the first line of your e-mail, place the action request.

Too many e-mail messages are too long, and unfortunately bury the action that the sender is requesting of the reader. By changing your habits to make sure that the action that you intend to be taken as a result of your e-mail message is clearly stated in the very first line of the e-mail, you will be surprised with the results.

Here are some examples:

  • Please respond to me by Tuesday, June 4, with your availability.
  • This article is for your information only.
  • Here are the directions to our off-site retreat, please save them.
  • Please submit your recommendations for blah blah blah by this Friday.
  • The enclosed documents should be brought to our Thursday staff meeting.

By being direct on exactly what response you desire from the reader, you will help them manage their work, be clearly understood.