Blog | Marsha Egan

Email pet peeve: Reply All

Stop sending to all if all do not have a need to know. “Reply All” is convenient. It is easy. BUT – If all don’t need to know, you’ve just … Continue reading Email pet peeve: Reply All

Avoid these red flag words in office email – LifeHacker

Great post by LifeHacker.com on words to avoid to avoid getting your company in trouble. You laugh – these were in found in actual court documents. How about… Big Problem … Continue reading Avoid these red flag words in office email – LifeHacker

The Biggest Source of Email Overload? News Sources and Professional Subscriptions – IABC

According to a recent global study conducted by IABC (International Association of Business Communicators, ) our drowning in email is actually causing us to be less productive. According to the … Continue reading The Biggest Source of Email Overload? News Sources and Professional Subscriptions – IABC

Ask Marsha: What do I do about our employees using cell phones and texting during work hours?

Tough question. Most times when people are using their cell phones at work, it is for personal reasons. If it is being done blatantly or obviously, it can be a … Continue reading Ask Marsha: What do I do about our employees using cell phones and texting during work hours?

Email pet peeve: The Email “Meeting”

Some people actually try to solve complex issues by email. Ridiculous! Check out our other blog post on Toxic Emailer “Chatroom Chuck.” When something needs to be discussed, DON’T use … Continue reading Email pet peeve: The Email “Meeting”

More on Information Overload from Basex

Great post by Jonathan Spira entitled, “The Siren’s Call of Information Overload” Here’s an excerpt: Instead of multitasking what we actually do is task switching which is really a series … Continue reading More on Information Overload from Basex

5 Tips for Taming Email Overload – by Susan Johnson

Here is a blog post by Susan Johnson that outlines the value of filters managing e-mail overload. As an example, she uses filters to mark certain newly received items as … Continue reading 5 Tips for Taming Email Overload – by Susan Johnson

Email Pet Peeve: The one-word response

Okay. Now it is time to rant. This past week I received at least 15 e-mail messages with this simple one or two word response, “thanks” or “ok.” Hey, I … Continue reading Email Pet Peeve: The one-word response

How to manage email after vacation…

Here are some great tips from Fast Company’s Work Smart Column on how to manage your email after being out of the office for several days. http://www.fastcompany.com/article/work-smart-how-to-power-through-a-mountain-of-e-mail#

E-mail tip: be very clear about what action you want the reader to take

In the first line of your e-mail, place the action request. Too many e-mail messages are too long, and unfortunately bury the action that the sender is requesting of the reader. … Continue reading E-mail tip: be very clear about what action you want the reader to take