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Month: January 2018

Why “Sandwiching” Constructive Feedback Between Two Complements Doesn’t Work

We’ve been addressing the best practices in giving employee feedback this month, and last week someone told me that she likes to sandwich the feedback between two complements. Like a … Continue reading Why “Sandwiching” Constructive Feedback Between Two Complements Doesn’t Work

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Monday Motivator: Get that Ego Outa the Way

Lets start with is quote: “A brave man acknowledges the strength of others.” –Veronica Roth Sometimes, our own egos fear that noting the strengths of others may somehow get in … Continue reading Monday Motivator: Get that Ego Outa the Way

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Great Points Podcast: Feedback that Works #3 – How to Make it STICK

This not-to-miss 10 minute audio gives you tips on how to engrain new behaviors, and also answers many of your questions about how to give effective feedback. It is the audio from our video #3 – which can be found at https://www.marshaegan.com/fbformula-video.

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Employee Feedback – How to Deal with Defensive People

How do you deal with defensive people? – The ones who push back and want to blame everyone but themselves? This is a tough one, and my guess is that … Continue reading Employee Feedback – How to Deal with Defensive People

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Great Points Podcast: Feedback that Works – How to have the Difficult Discussion

Here is the audio of our second “Feedback that Works” video… Feedback discussions are tough to have. Many managers and supervisors avoid them. Listen to this 12 minute audio (or … Continue reading Great Points Podcast: Feedback that Works – How to have the Difficult Discussion

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Feedback: The Case for Taking Action

Are you so skittish about damaging a relationship or de-motivating a team member that you don’t give developmental feedback? You are not alone. It is unpleasant. Not fun. Can be … Continue reading Feedback: The Case for Taking Action

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Monday Motivator: To believe or not…

When in doubt, believe. This is your Monday motivator… It is better to believe in someone then to doubt them, when you don’t know what is true. Because if you … Continue reading Monday Motivator: To believe or not…

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Great Points Podcast: Feedback that Works – How to Prepare

Hate giving employees feedback? Wishing it away rather than doing it? This is the first of several brief videos that can help you unlock the key to improving performance throughout your organization.
Listen to the audio of our recent “Feedback that Works” video.

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Preparing to Share Feedback

One of the most difficult things about providing employee feedback is to actually get TO IT! Unfortunately many managers and supervisors “wish it away,” and deal with a behavioral or … Continue reading Preparing to Share Feedback

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Monday Motivator: Ken Blanchard on Breakfast…

“Feedback is the breakfast of champions.” — Ken Blanchard What do you think of this quote as your Monday Motivator? Asking for feedback, giving feedback is the tide that raises … Continue reading Monday Motivator: Ken Blanchard on Breakfast…

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Feedback Excellence: Feature versus Benefit

This month, we have been talking about ramping up your skills at sharing feedback.It brought to mind some of the same challenges people have with creating marketing copy. Many times … Continue reading Feedback Excellence: Feature versus Benefit

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