Following the “Golden Rule” applies just as much in e-mail transactions as in other life situations. By embracing the concept that you should treat your recipients the way you want … Continue reading Email Etiquette tip: Follow “The Golden Rule”
We all know the person who continually shares many jokes daily with his or her group list. Most people “ugh” when they see these come through, especially when they’re trying … Continue reading Email Etiquette tip: Save the jokes for your personal e-mail
While some of these may be cute, there is little need for them in a business environment. Emoticons sent via a business e-mail can paint an employee as puerile and … Continue reading Email Etiquette tip: Avoid emoticons, abbreviations, and smiley faces
When crafting an e-mail message, always keep in mind that the receiver cannot hear your tone of voice or notice your body language. Be aware of the potential for misinterpretation, … Continue reading Email Etiquette tip: Remember: the recipient cannot hear your tone
Your use of the BCC option could be interpreted as backstabbing, end runs, or mistrust. Consider this e-mail blind copied to “the boss”: From: Howdy Sent: January 19, 2:41 PM … Continue reading Email Etiquette tip: Beware the use of the BCC
Placing a large number of e-mail addresses of recipients who don’t know each other in the CC shares private information with many recipients. Indiscriminate copying can actually be viewed as … Continue reading Email Etiquette tip: Do not share large lists of e-mail addresses via CC
This practice could be the easiest and most effective etiquette practice. By incorporating the person’s first name in to the body of the e-mail, you will go a long way … Continue reading Email Etiquette tip: Personalize the message
